Patient Information

Violent and abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

Access to Medical Records

The practice is registered and complies with the Data Protection Act 2018 and GDPR. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Acts. Please contact the Practice Manager for further information.

Patient’s rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your appointments, inform us of your past illnesses, medication, hospital admissions and any other relevant details.

Using the website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal advice patients receive when consulting a GP.

Being referred to a specialist

he service we offer to our patients is to choose the hospital or clinic they wish to see or go to and book an appointment with a consultant. This system is commonly known as “Choose and Book”:

  • You can choose from at least four hospitals
  • You can also choose the date and time for your appointment.
  • You experience greater convenience and certainty.

With the old system, your hospital or clinic chose the date and time of your appointment. This may not have been convenient for you.

Choose and Book, the choice is yours.

There is less chance that information will get lost in the post because more correspondence takes place through computers.

After seeing the GP you will be issued with the necessary documents and a booklet of explanatory notes to enable you to book your appointment. This will include a unique identification number, a password and the relevant telephone numbers or internet details to contact the booking line.

Once you have booked your appointment you will receive the details of the hospital/clinic, date and time of appointment and any special instructions.

Travel advice from the practice nurse

The Nurses at Crick Medical Practice are able to advise on how best to ensure that your holiday will be a safe, healthy and happy trip.

Simple precautions include adequate sun protection, avoiding risky activities that may lead to accidents, taking care of food and water, and preventing insect bites.

VACCINATIONS: Some travellers may require vaccinations for their chosen destination, and these patients should seek advice from the surgery 6-8 weeks prior to departure.

Patients who have received travel vaccinations in the past should also consult the Surgery, as the recommendations for different countries vary and additional vaccines or booster doses may be required.

Last-minute travellers should also seek advice, as vaccines given late are better than no protection at all.

For travellers planning to visit multiple destinations e.g. back-packers or frequent/long stay visitors, a more detailed consultation will be required, ideally at least 3 months before departure.

MALARIA: This serious disease is transmitted by mosquito bites. It can occur in many tropical destinations. There is no vaccine available and prevention relies on avoidance of bites and anti-malarial medication. Travellers should seek advice from the Practice Nurse on the most appropriate regime for their destination. Travellers who have visited a malarious country should inform the surgery if they develop a high fever up to 2 years after their visit.

Are you a Carer?

DO YOU LOOK AFTER A FAMILY MEMBER OR FRIEND who needs help as a result of disability, physical or mental illness, ageing or substance misuse? If so, you are a carer!

Being an unpaid carer can affect your own health and lead to social isolation.

If nobody knows you are a Carer it will be harder to get the support you need.

Let your GP know that you’re a carer so they can support you better.

Download a form using the link below to identify you as a carer and to gain support:

Carers Identification and Referral Form

Carers Leaflet

Northamptonshire Carers provides information and advice, and all kinds of free services which could help you. Tel: 01933 677837 (Mon-Fri 9:30-4pm).

Their address is 123 Midland Road, Wellingborough NN8 1LU.

Updating your details

If you change your name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively, you can complete the online form. If you move outside the practice area you may need to find a doctor in your new area. If this is the case you can use the link below to find the GP services closest to you.

Notice to Patients – COVID -19

“If you are concerned that you may have Coronavirus or may have come into contact with
someone who has, the NHS 111 on line service has created Coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at Do not attend the GP practice or A&E. For more information visit: “
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